Blyek offers premium delivery services across Pakistan. We ensure that your favorite scents reach you safely and on time.
- Delivery Areas: We deliver all over Pakistan.
- Shipping Charges: We are proud to offer 100% Free Shipping on all orders, regardless of the order value.
- Delivery Time: Standard delivery time is 3 to 5 working days.
- Note: Delivery might take slightly longer during public holidays or sale events.
- Order Confirmation: For Bank Transfer orders, please share your payment receipt on our official WhatsApp at 03123456789. Your order will be dispatched once the payment is confirmed.
- Tracking: Once your order is dispatched, you will receive a tracking number via SMS/Email to monitor your parcel.
2. Returns & Refunds Policy (Blyek)
At Blyek, we stand behind the quality of our perfumes. Our return policy is designed to protect our customers from any shipping mishaps.
Damaged or Defective Products
- At Doorstep: If the parcel is visibly damaged or tampered with at the time of delivery, please Refuse to Accept it and inform us immediately.
- After Delivery: If you receive a damaged product, you must contact us within 24 hours with clear photos/videos of the damaged item and the packaging.
- Resolution: Upon verification, we will immediately dispatch a Fresh Replacement to you at no extra cost.
Exchange Policy
- We offer exchanges only if the product is Unopened, Unused, and the Seal is Intact.
- Due to hygiene and quality standards, we cannot exchange or return any perfume that has been sprayed or whose original packaging has been opened.
- Exchange requests must be made within 7 days of delivery.
Refund Policy
- Refunds are only applicable if we are unable to provide a replacement for a defective/damaged product.
- Processing Time: Approved refunds will be processed within 7 working days directly into the customer’s provided bank account.
- Change of Mind: We do not offer refunds or returns for “Change of Mind” or personal fragrance preferences.